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IT Connection Product Assessment reports provide in-depth analysis of more than 200 products and services. Each Product Assessment report includes expert analyst advice and recommendations on what to look for when making buying decisions. Click here to view sample reports.

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Verizon - U.S. IP Telephony & UC Services
Verizon has been proactive in delivering IP telephony and UC services and this practice is paying off with strong, steady growth from this product set. Once available, UCaaS will round out the portfolio and offer a foundation for further growth.
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IP Telephony and Unified Communications Services (US)
Report Information | Contents | Metrics |

Available Product Assessments

AT&T Voice DNA, IP Flexible Reach, IP Toll-Free, Business in a Box IP Telephony/LAN Management
AT&T IP telephony and unified communications roadmap supports a continuum of service options from premises-based solutions to cloud-based UC-as-a-Service, combining its own integrated cloud-based solutions and services from vendor partners. (10/7/2011)
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CenturyLink IP Telephony and UC Services
CenturyLink has completed its acquisition of Qwest and is integrating and rationalizing services. The carrier faces many contenders in the business and enterprise space, but has the resources to develop VoIP and UC offers to appeal to this market. (10/25/2011)
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PAETEC IP Hosted Telephony, Dynamic IP
PAETEC is putting the pieces in place for a stronger unified communications offer, but the final product has yet to be introduced. While it is still early days for UC services, the carrier should bring its revamped product set to market soon. (10/7/2011)
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Sprint Nextel SIP Trunking, Managed IP Telephony
Sprint was an early mover in FMC, and integrates mobile and wireline features into its broader UC offer. The carrier’s roadmap includes a network-hosted offer, but Sprint will need to make up ground against competitors touting hosted VoIP/UC. (10/7/2011)
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Verizon IP Telephony and UC Services
Verizon has been proactive in delivering IP telephony and UC services and this practice is paying off with strong, steady growth from this product set. Once available, UCaaS will round out the portfolio and offer a foundation for further growth. (11/21/2011)
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Product Assessment Report Information

Report Contents

  • Current Perspective Rating
  • Product Strengths and Weaknesses
  • Product Metrics

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Verizon - U.S. IP Telephony & UC Services - Product Metrics

  • Network-based IPT/UCaaS
    • Rating
    • Service(s) Name
    • Geographic Reach
    • Platform
    • Access Options
    • Non-recurring Charge
    • Monthly Recurring Charge
    • Buying and/or Leasing Options for CPE
    • Handsets Included
    • Per Seat Pricing
    • Typical Contract Length
    • Service Availability SLA
    • Voice Quality SLA (MOS score)
    • Underlying Transport SLA
    • Other SLAs
  • IP PBX (CPE) services
    • Rating
    • Service(s) Name
    • Geographic Reach
    • PBX Vendor(s)
    • Access Options
    • Non-recurring Charge
    • Monthly Recurring Charge
    • Buying and/or Leasing Options for CPE
    • Handsets Included
    • Per Seat Pricing
    • Typical Contract Length
    • Service Availability SLA
    • Voice Quality SLA (MOS score)
    • Underlying Transport SLA
    • Other SLAs
  • UC Services
    • Rating
    • Audio Conferencing
    • Web Conferencing
    • Video Conferencing (including Telepresence)
    • IM, Email and Desktop Integration
    • Softphone support
    • IP Contact Center
    • Mobile Integration/FMC
  • IPT and UC Sales and Service Delivery
    • Rating
    • Sales Strategy
    • UC Professional Services
    • Type of Partner Status Achieved
    • UC Delivery Capabilities

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