AT&T (Asia-Pacific) OPT-E-WAN and Ethernet Access
AT&T offers multinational enterprises Layer 2 VPN using its OPT-E-WAN service and Ethernet access to IP VPN. The OPT-E-WAN service will become more threatening when AT&T completes its coverage expansion to 31 countries by end of 2009. (7/20/2009)

Orange Business Services (Asia-Pacific) International Ethernet Link and Ethernet Access
Orange Business Services offers International Ethernet Link as a fully managed service and it provides customization to meet specific customer needs. However, the carrier lags competitors in developing an any-to-any Ethernet solution. (7/20/2009)

SingTel (Asia-Pacific) ConnectPlus E-Line, E-VPN and MetroEthernet
SingTel is a strong Ethernet services provider in APAC with extensive coverage, comprehensive portfolio and expertise to develop customised solutions. However, the reliance on partners for last mile access limits its ability to offer better SLAs. (7/20/2009)

Tata Communications (Asia-Pacific) WAN Ethernet
Tata Communications is marching forward to win market share with an expanded Ethernet coverage and new services and features including Priority Stretch, Web portal and 10GigE. Performance is will also improve with new subsea cables going live. (7/20/2009)

Verizon Business (Asia-Pacific) Ethernet Services
Verizon Business has many Ethernet access partners in Asia Pacific and it has deployed CPA across the region which will enable it to strengthen its Ethernet portfolio by introducing VPLS and enhancing its EVPL by late 2009. (7/20/2009)

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Report Contents

• Current Perspective Rating
• Product Strengths and Weaknesses
• Product Buying Criteria
• Product Metrics

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International Ethernet Link and Ethernet Access - Buying Criteria

• Network Architecture and Coverage
  • Key criteria for Ethernet services to be competitive include geographical availability as well as the network technologies supporting different port speeds.
• SLA Guarantees and Performance Parameters
  • A standard guarantee from the vendor of a certain level of performance, usually with credits against the bill for failure to achieve the metrics. Having SLAs with standards is a strong sign of confidence in performance.
• Types of Services and Value-added Features
  • A wider range of services and features improves the chance of meeting customer requirements and winning bids. Service providers should offer various applications, types of Ethernet services, MEF certification, pricing models, etc.

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International Ethernet Link and Ethernet Access - Product Metrics

• Network & Coverage
  • Architecture
    
  • Topology
    
  • Equipment Vendors
    
  • Local Access Options
    
  • Port Speeds
    
  • Bandwidth Increments
    
  • Fixed/Burstable Bandwidth
    
  • Bandwidth On-Demand
    
  • On-net Coverage (Asia-Pacific)
    
  • Off-net Coverage (Asia-Pacific)
    
  • Coverage (Outside Asia-Pacific)
    
  • Ethernet-enabled PoPs (Asia-Pacific)
    
  • Ethernet MANs (Asia-Pacific)
    
  • Off-net Ethernet MANs (Asia-Pacific)
• Services & Features
• Applications
  
• Dedicated Internet Access
  
• Voice over Ethernet
  
• Ethernet Access for Layer 3 VPN
  
• E-Line Services
  
• EVPL Supported
  
• E-LAN Services
  
• V-LAN Supported
  
• VPLS/VPWS Supported
  
• DWDM Wavelength
  
• Managed Option
  
• CoS
  
• MEF Certification 9 & 14
  
• Pricing
• Service Level Agreements (SLAs)
• Network Availability
  
• PoP-to-PoP or CPE-to-CPE
  
• Proactive/Reactive
  
• Outage Compensation
  
• Packet Loss
  
• Latency
  
• Jitter
  
• MTTR
  
• Provisioning Time
  
• Online Provisioning
  
• Online Monitoring
  
• Monthly Reporting