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| XO Communications |
| XO completed its third network upgrade in 2009, adding network capacity and new services to support its push upmarket. The carrier’s service set is very competitive, but XO should consider articulating its cloud computing strategy. |
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| Enterprise Technology and Software |
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| Mitel - Enterprise Communications |
| Mitel has made admirable progress integrating Inter-Tel’s business models and product line. The company will need to step up its development and services programs if it still intends to win more large accounts. |
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