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IT Connection Supplier Assessment reports provide up-to-date analysis to assist buyers in identifying the strengths and weaknesses of key suppliers. Each report also includes specific recommended actions for end-users considering a purchase of a product from that supplier. Click here to view sample reports.

Business Network and IT Services - Europe
Supplier Assessments
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Azzurri Communications
Azzurri has recorded five reference wins already in 2013 including GBP multi-million deals with South Lanarkshire Council and Severn Trent Water. The company has also strengthened its portfolio with its NMAP range of online monitoring tools. (5/15/2013)
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Belgacom
Belgacom is very strong in the Belgian large enterprise market, and is demonstrating positive growth in the areas of ICT and mobile data. However competing in the MNC segment and erosion of voice revenues are challenges. (3/19/2013)
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BT Global Services
BT Global Services is focused on growth in Asia, Latin America and the Middle East/Africa to compensate for weaker markets in Europe. BT has enhanced its IP telephony and UCC and contact center portfolio (BT One) and launched cloud vertical solutions. (3/14/2013)
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BT (Germany)
BT Germany offers attractive in-country networking, IPT and UC services and strong global capabilities. Falling revenues and stiff competition are challenges, but BT has responded with a new data centre offering locally hosted virtualisation. (8/17/2012)
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BT (UK)
BT has won headline contracts with Surrey Council and the MoD as well as gaining a fourth PSN accreditation. However, falling revenues underline that BT is still in a transition phase and is feeling the effects of the economy and competition. (1/8/2013)
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Cable&Wireless
Cable&Wireless Worldwide’s losses in 2011 obscure client satisfaction momentum and rising (but small) operating cash flow, and limit future service developments – making recent service investments vital and financial comparisons easier in 2012. (2/21/2012)
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Colt (Pan-European)
Colt continues network and data center investments, and in Q1 2012 resumed growing revenue and profit. Data center services (particularly modular products) starred in 2011 — other services to SMEs and enterprises are ready for the same push. (7/16/2012)
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Colt (Germany)
Colt has restructured and formed partnerships with companies such as EMC and VMware to reinforce its new focus on the data centre. Germany remains Colt’s largest market, and its increased focus on the cloud is improving Colt’s competiveness. (4/13/2012)
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Computacenter
Computacenter increased revenue and maintained internal efficiency investments. Newly won business start-up costs dented profits during 2012, but earlier acquisitions and efficiency will help the ITSP as macro-economic challenges persist. (12/14/2012)
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Deutsche Telekom
DT improved its business offerings in 2012 through new launches and upgrades whilst enabling a stronger customer service organization with new eBPM systems. Revenue remains flat, however, as voice declines cancel out data, M2M and IT gains. (12/13/2012)
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Deutsche Telekoms Multinational Corporations Unit
Deutsche Telekom’s Multinational Corporations unit engages MNCs with global telecommunications requirements, with a focus on mobility. The group has the benefit of ties to DT operating companies, T-Systems, and the FreeMove Alliance footprint. (1/4/2013)
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Easynet Global Services
Easynet Global Services has expanded its smart networking range with Smart Application Assurance and added differentiation through its Rapid Deployment access services. Easynet has also partnered with Cisilion to address gaps in its UC portfolio. (3/21/2013)
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Exponential-e
Exponential-e is innovative network services portfolio (e.g., VPLS) and aggressive fibre access pricing have allowed the company to grow 33% over the last financial year. The company's A³ proposition also offers strong support for cloud services. (6/20/2012)
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FreeMove Alliance
FreeMove is a mobile telecommunications alliance that allows MNCs to access competitively priced mobile access and value-added services in over 81 countries. It has revamped its portfolio to add managed mobility and remote access services. (1/14/2013)
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Interoute
Interoute is executing a strategy to become a leading cloud-based ICT provider. The carrier made a selection of strategic acquisitions in 2012 expanding its operations and gaining access to specific expertise in video and cloud. (12/31/2012)
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Kcom
Kcom continues to expand its UC strengths, adding Microsoft Gold status to its Cisco accreditations. Reduced H1 revenues result from ongoing strategic changes, whilst contract wins (e.g., Asda) and a healthy order book suggest a positive outlook. (1/14/2013)
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KPN
KPN has made good progress simplifying its structure and creating a fresh service menu. Positive initiatives include any-device management, and the ‘GRIP’ concept for a full cloud services concept that reduces complexity on behalf of clients. (12/31/2012)
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Level 3
2011 was a big year for Level 3, as the carrier marked steady revenue increases across all business services segments and closed a major acquisition. The Global Crossing purchase provides network reach to meet enterprises’ global needs. (1/12/2012)
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NextiraOne
NextiraOne’s homeland is Europe, it consolidated US operations under subsidiary NXO Americas in 2011. The company grows by focus on select industry verticals with depth through diverse solutions – its remaining revenue expansion options are risky. (4/26/2012)
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O2 UK
O2 UK responded well to 2e2’s demise, and it is using mobile marketing and flexible working as part of compelling retail and public sector vertical solutions. However, O2 faces a period of adjustment that will affect development of its ICT strategy. (3/20/2013)
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Orange Business Services
Orange Business Services is pressing ahead with secure cloud services on top of its extensive IP and VPN global network and expanded Mobile Device Management. However, the lack of a global IT SP partner makes it difficult to win global mega-deals. (4/26/2012)
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QSC
QSC has posted record revenues and profits for FY 2011, and it now boasts more than 30,000 customers. The company has set out an ambitious strategy for developing a cloud services portfolio, but delivery will be tough and it is playing catch-up. (7/17/2012)
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Swisscom
Swisscom has posted positive results for 2012 with new customer sales countering price erosion. The company has strengthened its SME cloud play, but near-shoring and cloud solutions from multinational rivals threaten Swisscom’s corporate IT sales. (2/15/2013)
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TalkTalk Business
TalkTalk Business has launched a new customer portal and is investing in its back-end systems, as well continuing to expand its LLU and EFM footprints - which both exceed BT’s. However, promised investment in UC for 2013 needs to be delivered. (2/15/2013)
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TDC
TDC continues to automate and trim its business performance, generating higher enterprise service revenues with lower staff levels. However, decreasing high-margin revenues from the fixed voice and broadband markets are dragging profit levels down. (3/14/2012)
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Telecom Italia
Telecom Italia faces many challenges in the local business segment, including competition from OTTs and other telecom operators, regulatory pressure, and dealing with a debt. Investments in FTTC and in cloud represent positive growth opportunities. (12/5/2012)
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Telefónica Espana
Telefónica Spain is acting on its group-level mission to be an innovative provider of digital services with the launch of new network virtualisation, big data and M2M Smart Grid initiatives. (5/13/2013)
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Telefónica Multinational Solutions
Telefónica Multinational Solutions has good credentials for serving MNCs with fixed/mobile and IT services. The carrier is entrenched in Spain, Latin America and Europe and is advancing its message to globally distributed prospects. (9/27/2012)
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Telefonica Germany
Telefonica Germany reported record revenues for FY 2011 and it has large MNC customers such as Daimler alongside a large and growing national enterprise customer base. However, Telefonica needs to do more in areas such as data centre services. (5/8/2012)
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Telekom Austria
Telekom Austria had a difficult 2011 posting a net loss and reduced revenues, however, the company has returned to profitability in Q1 2012, customer numbers are growing and its new M2M division is already reporting healthy momentum. (7/23/2012)
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Telenor
Telenor continues to grow its Eastern Europe and Asian mobile presence, and the partnership with Telefonica has expanded its reach and portfolio. However, its mobile services in India under the Uninor brand are under threat of closure. (3/15/2012)
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TeliaSonera
TeliaSonera is focused on being a global company that offers a local touch. Nearly half of its revenues are from mobile but enterprise offerings are strong and the carrier jointly brings cloud-based productivity tools to market with Cisco. (10/9/2012)
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T-Systems
T-Systems has restructured into two units Service and Delivery and fine-tuned its strategy going into 2013. Current cloud services customer and revenue growth is very promising, but growth in international market traction needs a boost. (3/20/2013)
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Verizon Enterprise Solutions
While serious market headwinds have pushed down wireline revenues, Verizon Enterprise Solutions was quick to point to strong growth in strategic services as evidence that its vision for future expansion is on target. (3/29/2013)
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Virgin Media Business
Virgin Media Business increased revenues for first three quarters of 2012, delivering on its strategy of increased data sales, and investing in its channels programme. However, Virgin Media’s takeover by Liberty Global leaves questions unanswered. (2/15/2013)
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Vodafone Germany Enterprise Business Unit
Vodafone Germany offers more integrated fixed and mobile products and will compete in new areas such as M2M and cloud with Microsoft. Vodafone has also formed partnerships with NextiraOne and Dimension Data to expand its ICT capabilities. (6/21/2012)
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Vodafone Global Enterprise
Vodafone Global Enterprise continues to be a revenue generator, with GBP 1.3 billion in its last fiscal year. It offers 1,500 MNCs an extensive footprint, managed mobility, UC/converged services, M2M and a growing set of professional services. (12/14/2012)
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Vodafone (UK)
Vodafone UK continues to impress, delivering increased revenues and profits on the back of growth in its business division. The acquisition of CWW is a huge positive (as well as a big challenge), and Vodafone is innovating in areas such as BYOD. (9/18/2012)
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Vtesse
Vtesse is an attractive provider of advanced, bespoke networking solutions specialising in high-performance, low-latency L2 optical transmission networks. Vtesse has shown revenue growth and is expanding its scope with new colocation facilities. (3/21/2013)
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Report Information
  • Competitive Threat Index
    • Strategy
    • Solutions/Services/Products
    • Marketing/Sales Strategy
    • Customer Service and Support
    • Partnerships
  • Perspective
    • Market Ratings
  • Strengths and Weaknesses
  • Recommended Actions
    • Recommended Vendor Actions
    • Recommended Competitor Actions
    • Recommended End-User/Customer Actions
  • Fast Facts
    • Company Description
    • Network DescriptionSelect Customer Wins
    • Key Partnerships and Alliances
    • Key Mergers, Acquisitions, and Divestments
    • News and Financial Data

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Guide to Company Ratings

A key element of each Current Analysis Company Assessment is the Competitive Index. The objective of the Competitive Index is to track current momentum and energy of the company in the relevant market segment. The analyst gives the company a score between 1 and 20 in each of several critical categories, including strategy, sales and marketing, product portfolio, service and support, and partnerships. (Note: the categories are fundamentally consistent across all Current Analysis services, but there are differences to match market requirements in each.) The guidelines for the scoring are provided in the table shown:

Leader: The acknowledged most important competitor for most in the market. Stable or strong financially, and a dominating presence that drives and creates markets with products and services. By default on every customer RFP list. Recent activities my include a market-changing merger, acquisition or partnership, or a new product or service that forces all competitors to change tactics.

Very Strong: A company that demands constant, proactive attention from competitors. A very strong product/services line and go-to-market capability, and that is generally included in bid situations on a regular basis. Recent activities may have included the introduction of a disruptive product or service that significantly changes the market’s competitive dynamic, or a strategic partnership announcement that re-shapes the market landscape.

Strong: A company that competitors should be focused on actively. A strong product/services line and good go-to-market plan, and capable of winning any contract. Recent activities may have included an important, proactive product or service delivery requiring action on the part of competitors, a solid acquisition, or an attention-grabbing customer win.

Competitive: Solid but unspectacular position – capable of winning business, but not disrupting the market, either. Recent activities may have included modest improvements to products or services that bring it up to par with competitors (or even provide a slight advantage), a good, strategic channel partnership, or the announcement of an interesting customer win.

Vulnerable: The company has important problems to resolve and is losing traction with customers and partners. Competitor sales teams are attacking the company to seek market-share opportunity. Recent activities may have included a missed product delivery, a major customer loss, or management shake-up and strategy shift.

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