Alcatel-Lucent Unified Communications Solution
Alcatel-Lucent fields a highly competitive UC solution composed of open, scalable, and flexible products that can accommodate the needs of many enterprise types. It stacks up well against nearly all alternatives. (3/17/2010)

Avaya Unified Communications Solution
The Avaya Aura architecture presents new, innovative ways to network unified communications apps and connect users, yet there is much education needed for potential Avaya customers and partners. (12/14/2009)

Cisco Unified Communications Solution
Cisco has unveiled many compelling and differentiated capabilities with UC System 8.0; however, the ability to leverage them fully will be postponed by a year-long rollout. (1/12/2010)

Microsoft Unified Communications Solution
A new XMPP Gateway and revamped PBX connectivity promise to improve Microsoft Office Communications Server interoperability with third-party UC elements. In the near term, shifting connectivity requirements may concern partners and customers. (11/20/2009)

Siemens Enterprise Communications Unified Communications Solution
Enhanced deployment, configuration and licensing options vastly expand the range of businesses that Siemens Enterprise can address with its OpenScape UC solution. (5/24/2010)

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Report Contents

• Current Perspective Rating
• Product Strengths & Weaknesses
• Product Buying Criteria
• Product Metrics

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Unified Communications Solution Elements

• Call control
  
  
• Client devices and software
  
  
• Conferencing
  
  
• Messaging
  
  
• Mobility
  
  
• Presence and Instant Messaging

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Unified Communications Selection Criteria

• Architecture
  
  
• Clients and Control Interfaces
  
  
• Communications Applications
  
  
• Interoperability and integration
  
  
• Mobility