Alcatel-Lucent Unified Communications Solution
Alcatel-Lucent continues to make progress in video and mobility applications support, and has repackaged some of its applications for more efficient deployment. Still, differentiation remains hard to come by in the enterprise UC space. (6/25/2009)

Avaya Unified Communications Solution
The Avaya Aura architecture presents new, innovative ways to network unified communications apps and connect users, yet there is much education needed for potential Avaya customers and partners. (12/14/2009)

Cisco Unified Communications Solution
Cisco has unveiled many compelling and differentiated capabilities with UC System 8.0; however, the ability to leverage them fully will be postponed by a year-long rollout. (1/12/2010)

Microsoft Unified Communications Solution
Microsoft’s many resources and its leading mindshare make the company a very credible threat in the enterprise unified communications space. Yet, the relative immaturity of its communications applications leaves ample opportunity for rivals. (4/27/2009)

Nortel Unified Communications Solution
Nortel offers strong unified communications solutions in proprietary, Microsoft and IBM flavors that are able to accommodate a variety of environments. (5/28/2009)

Siemens Enterprise Communications Unified Communications Solution
Siemens Enterprise Communications’ unified communications solution is based on the company’s OpenScape Unified Communication Server platform. (4/28/2009)

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Report Contents

• Current Perspective Rating
• Product Strengths & Weaknesses
• Product Buying Criteria
• Product Metrics

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Unified Communications Solution Elements

• Call control
  
  
• Client devices and software
  
  
• Conferencing
  
  
• Messaging
  
  
• Mobility
  
  
• Presence and Instant Messaging

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Unified Communications Selection Criteria

• Architecture
  
  
• Clients and Control Interfaces
  
  
• Communications Applications
  
  
• Interoperability and integration
  
  
• Mobility