AT&T (Asia-Pacific) OPT-E-WAN and Ethernet Access
AT&T started deploying long haul Ethernet in APAC only in 2008, behind several competitors. Nevertheless, its VPLS-based service has some nice features and AT&T is expanding coverage and enhancing the service to close gaps with competitors. (12/8/2008)

Orange Business Services (Asia-Pacific) International Ethernet Link and Ethernet Access
Orange Business Services offers International Ethernet Link as a fully managed service and it provides customization to meet specific customer needs. However, the carrier lags competitors in developing an any-to-any Ethernet solution. (12/8/2008)

SingTel (Asia-Pacific) ConnectPlus E-Line, E-VPN and MetroEthernet
SingTel has a strong network in Asia-Pacific that enables it to deliver its ConnectPlus E-Line and E-VPN services in many markets across the region. Still, relying on partners for last-mile access limits SingTel’s ability to provide better SLAs. (12/8/2008)

Tata Communications (Asia-Pacific) WAN Ethernet
Tata Communications’ WAN Ethernet portfolio iscomprehensive, including E-Line, EVPL and E-LAN services, and it is available in key markets globally. The company’s Ethernet services will become more attractive as its coverage of APAC expands. (12/8/2008)

Verizon Business (Asia-Pacific) Ethernet Services
Verizon Business offers extensive Ethernet access coverage in Asia-Pacific, but it lacks a strong Layer 2 Ethernet product set. However, planned EVPL enhancements and a VPLS rollout in 2009 will strengthen the company’s Ethernet portfolio. (12/28/2008)

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Report Contents

• Current Perspective Rating
• Product Strengths & Weaknesses
• Product Buying Criteria
• Product Metrics

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Ethernet Services - Asia - Buying Criteria

• Network Architecture and Coverage
  • Key criteria for Ethernet services to be competitive include geographical availability as well as the network technologies supporting different port speeds.
• SLA Guarantees and Performance Parameters
  • A standard guarantee from the vendor of a certain level of performance, usually with credits against the bill for failure to achieve the metrics. Having SLAs with standards is a strong sign of confidence in performance.
• Types of Services and Value-added Features
  • A wider range of services and features improves the chance of meeting customer requirements and winning bids. Service providers should offer various applications, types of Ethernet services, MEF certification, pricing models, etc.

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Ethernet Services - Asia - Product Metrics

• Network & Coverage
  • Architecture
    
  • Topology
    
  • Equipment Vendors
    
  • Local Access Options
    
  • Port Speeds
    
  • Bandwidth Increments
    
  • Fixed/Burstable Bandwidth
    
  • Bandwidth On-Demand
    
  • On-net Coverage (Asia-Pacific)
    
  • Off-net Coverage (Asia-Pacific)
    
  • Coverage (Outside Asia-Pacific)
    
  • Ethernet-enabled PoPs (Asia-Pacific)
    
  • Ethernet MANs (Asia-Pacific)
    
  • Off-net Ethernet MANs (Asia-Pacific)
• Services & Features
• Applications
  
• Dedicated Internet Access
  
• Voice over Ethernet
  
• Ethernet Access for Layer 3 VPN
  
• E-Line Services
  
• EVPL Supported
  
• E-LAN Services
  
• V-LAN Supported
  
• VPLS/VPWS Supported
  
• DWDM Wavelength
  
• Managed Option
  
• CoS
  
• MEF Certification 9 & 14
  
• Pricing
• Service Level Agreements (SLAs)
• Network Availability
  
• PoP-to-PoP or CPE-to-CPE
  
• Proactive/Reactive
  
• Outage Compensation
  
• Packet Loss
  
• Latency
  
• Jitter
  
• MTTR
  
• Provisioning Time
  
• Online Provisioning
  
• Online Monitoring
  
• Monthly Reporting