AT&T XpressMail, Good Mobile Messaging, Microsoft Direct Push, and BlackBerry Solutions
AT&T’s mobile business email portfolio includes server-based and personal solutions for a diverse selection of PDAs/smartphones/BlackBerrys, including Good Mobile Messaging, Microsoft Direct Push, BES/BIS and Xpress Mail for prosumers and SMBs. (4/24/2009)

Sprint Nextel BlackBerry Solutions, Microsoft Direct Push
Sprint Nextel offers a range of e-mail solutions for SMBs and enterprise users, fortified by high- speed access and enhanced by new global data roaming solutions. (4/28/2009)

T-Mobile USA BlackBerry E-mail and Windows Mobile Solutions
T-Mobile offers BlackBerry and Windows Mobile email solutions for businesses; its aggressively priced plans appeal to SMBs and prosumers, but high-end enterprises will remain unimpressed until the 3G upgrade is complete. (7/8/2009)

Verizon Wireless Wireless Sync, Microsoft Direct Push, and Blackberry Solutions, Hosted VZEmail
Verizon Wireless offers a wide variety of email solutions on business handsets, with server-based, hosted, and middleware-less options for different user segments. EV-DO Rev A speeds attract users to laptop and handheld business applications. (7/10/2009)

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Report Contents

• Current Perspective Rating
• Product Strengths & Weaknesses
• Product Buying Criteria
• Product Metrics

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Mobile E-mail Buying Criteria

• Administration
  • Administration includes: subscriber provisioning and management, configuration, connection monitoring, security, reporting, end-user vs. hosted options, software installation, and coverage (e.g., roaming).
• Core Functionality
  • Core functionality includes support for: mail, mail folders, calendars, tasks, personal and business contacts (directory) notifications, attachments, and personalization features.
• Application and Handset Support
  • Application and Handset Support includes: e-mail platforms/revisions that are supported; middleware components that are used; and clients (including laptops, PDAs, smartphones, etc) that are supported.
• Pricing
  • Pricing includes pricing of all components, including bundling options, promotions etc.

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Mobile E-mail Product Metrics

• Applications/Handset Support
  • E-mail Platforms/Revisions
  • Middleware Components
  • Specific Types/Brands of Client Devices
• Functionality
  • Mail
  • Mail Folders
  • Calendars
  • Tasks
  • Personal and Corporate Contacts
  • Notifications
  • Attachments
  • Personalization
• Administration
  • Subscriber Provisioning and Management
  • Configuration Wizard
  • Connection Monitoring
  • Custom Security Settings
  • Reporting Options
  • End User Administration
  • Hosted Option
  • Network/Server Option
  • Software on Client or E-mail Server?
  • User Limitations
• Security Features
  • Authentication
  • Encryption
  • Other
• Packages/Pricing
  • Monthly Flat Fee
  • Usage Charges
  • Bundling
• Other
  • Other Features