AT&T Remote Access Service
AT&T Remote Access Service is positioned as a key component of AT&T’s Enterprise Mobility portfolio, providing secure access for single users, devices and small offices to corporate VPNs and extranets in over 160 countries. (3/25/2010)

BT Global Services MobileXpress
BT Global Services’ RAS service MobileXpress plays a key part in the global service provider’s mobility strategy. Momentum and tighter integration with the wider BT Mobility portfolio has stepped up and will continue this year. (3/31/2010)

Fiberlink MaaS360 Mobility Platform, MaaS360 Management Center
Fiberlink is a trusted mobility expert and the world’s foremost provider of “Mobility-as-a-Service”: on-demand services that help enterprises connect, control and secure laptops and mobile devices. (3/24/2010)

iPass Enterprise Mobility Services, Open Mobile Platform
iPass’ RAS proposition is evolving as it focuses on its new cloud-based service delivery platform and less on its more commoditized access network. The new positioning is not without risk, but is necessary to remain competitive. (4/1/2010)

Orange Business Services Business Everywhere v6
Orange Business Services’ RAS proposition is solid with key access and value-added service elements, and its iPass partnership helps both coverage and functionality. Planned initiatives (PDA support and price tiers) will help sustain its position. (4/1/2010)

Verizon Enterprise Mobility Solutions
Verizon Business has a comprehensive Enterprise Mobility offer, large dial network, expanding WiFi, integrated EV-DO, and an open approach to security. Flexible pricing and world-wide professional services and support round out the offer. (3/31/2010)

Vodafone Global Enterprise Secure Remote Access
VGE’s expertise in mobility provides it unique strengths in the global RAS market. Its Secure Remote Access service leverages Fiberlink’s capabilities, adding its own aggregated network, integrated 3G in 50 countries and professional services. (3/17/2010)

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Report Contents

• Current Perspective Rating
• Product Strengths & Weaknesses
• Product Buying Criteria
• Product Metrics

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Global Remote Access Services (RAS) Buying Criteria

• Network Coverage
  • Access network size and scope, including numbers of access points, by technology (i.e., DSL, Dial-Up, Hotel Broadband, WiFi, WWAN) and numbers of countries or cities. Also describes if access is offered on integrated or BYOA basis.
• Security Services
  • Breadth and model for providing remote security services. This includes a description of the security type and 3rd party partner, if available, as well as how it is offered (i.e., as managed/hosted service vs. software license and self-managed).
• Value Added Services
  • Additional offerings beyond access and security. May include managed and professional services, support tiers and SLAs, as well as managed data applications such as push e-mail or in future, business process apps (i.e., FFA, SFA, CRM), and voice services such as cellular, VoWLAN, VoIP, PBX extension, etc.
• Usability
  • Includes access client features for ease-of-use and flexibility, as well as customer management and reporting portals and tools. Overall flexibility of the offer is also considered.

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Global Remote Access Services (RAS) Product Metrics

• Access Network
  • Coverage WiFi
  • Coverage Dial
  • Coverage Hotel broadband
  • Coverage DSL
  • Coverage WWAN
• Usability
  • User Interface
  • Portal
  • Reporting Options/SLAs
  • Support Options
• Security Features
  • Personal Firewall
  • Anti-virus/Anit-spam
  • Authentication
  • Patch Mgmt/Auto-remediation
  • Policy Management
  • WLAN Security
  • Other
• Value-Added Services
  • Professional Services
  • Push E-mail
  • Remote Handset/PDA Support
  • VoIP